Enrolment

PHOs receive a fixed amount of money from the Government to subsidise the cost of your visit to the doctor or nurse. You need to be enrolled with a general practice that is part of a PHO to receive this subsidy.

Why should I enrol?
Can I enrol with 2 PHOs?
Can I see another doctor or nurses who I am not enrolled with?
What happens if I visit another service?
Can I enrol my children?
What if I change my mind and want to enrol somewhere else?
What happens to my enrolment information?
Why do you want to know about my ethnicity?
Am I eligible to enrol?

Why should I enrol?

You will receive the same services and more to ensure that you and your family stay well and healthy.

You will help us better understand your health concerns and improve the health of your family.

We can work with other health services in your area to make sure you and your family receive all the benefits and have access to good quality health care.

Can I enrol with 2 PHOs?

No. You should enrol with the service you use most often.

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Can I see another doctor or nurse who I am not enrolled with?

Yes, you can. However you may find that the fee is a lot more than with your own doctor or nurse.

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What happens if I visit another service?

The Ministry of Health will give your doctor the date of the visit but will not give the place where you have visited.

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Can I enrol my children?

Yes, you can enrol your children up to the age of 16 years. You cannot enrol other family members who are over the age of 16 unless you have Power of Attorney or you are their authorised representative.

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What if I change my mind and want to enrol somewhere else?

You can change your doctor at any time. You need to enrol with your doctor and if possible advise your previous doctor that you are going. The doctor can then arrange to have your medical notes transferred.

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What happens to my enrolment information?

This is sent every three months by the PHO to the Ministry of Health who will check your enrolment details. This information needs to be checked to calculate the funding that is given to the PHO who then passes it onto the general practice where you are enrolled. The Ministry of Health checks to see you are not enrolled with two PHOs at the same time, that you are eligible for the New Zealand subsidy - ie that you are a New Zealand resident or have a work permit - and the date you enrolled with your doctor. If you have not visited your doctor for three years, you will need to sign another enrolment form to access the subsidy.

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Why do you want to know about my ethnicity?

For a number of reasons some ethnic groups have poorer health than others and are missing out on health care. PHOs need to know the ethnic group of people enrolled with them so services can be arranged to meet their needs.

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Am I eligible to enrol?

Being eligible gives a person a right to be considered for publicly funded health or disability services (ie. free or subsidised). It is not an entitlement to receive any particular service. Individuals need to meet certain clinical and other assessment criteria to receive many services.

Eligibility for govt funding

A list of general practices and their doctors is available here.

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